Machine Learning & Deep Learning Understanding the latest advancements in artificial intelligence can seem overwhelming, but it really boils down to two concepts you’ve likely heard of before: machine learning and deep learning . These terms are often thrown around in ways that can make them seem like interchangeable buzzwords, hence why it’s important to understand the differences. And those differences should be known! Examples of machine learning and deep learning are everywhere. It’s how Netflix knows which show you’ll want to watch next or how Facebook knows whose face is in a photo. And it’s how a customer service representative will know if you’ll be satisfied with their support before you even take a customer satisfaction (CSAT) survey. So what are these concepts that dominate the conversations about artificial intelligence and how exactly are they different? What is machine learning? Here’s a basic definition of machine learn...